🔐 Privacy Policy – CarLift Buner Express RH-99

Last Updated: July 29, 2025

At CarLift Buner Express RH-99, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, mobile communications, or transportation services.

1. Information We Collect

We may collect the following types of personal data:

a. Personal Identification Information

• Full name

• Mobile number

• Email address

• Residential or pickup address

• Company name (for corporate accounts)

b. Ride & Booking Details

• Pickup and drop-off locations

• Preferred shift timing

• Monthly service start and end dates

c. Payment Information

• Payment method and status

• Billing details

Note: We do not store or process payment card information directly.

d. Device and Usage Data

• Device/browser type

• Pages visited on our website

• Location (only if shared during GPS-based pickup tracking)

2. How We Use Your Information

We use your data to:

• Provide and manage transportation bookings

• Send confirmations, reminders, and service updates

• Improve service scheduling and route optimization

• Communicate in case of emergencies or service disruptions

• Process billing and issue invoices

• Comply with legal or regulatory obligations

3. Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. However, we may share limited data with:

• Drivers and transportation coordinators (pickup and contact info only)

• Payment processors (for invoicing and payment validation)

• Legal or regulatory authorities (only when required by UAE law)

4. Data Retention

We retain personal data for as long as necessary to fulfill transportation services and comply with local business laws. You may request deletion of your personal data if you discontinue service.

5. Security Measures

We take reasonable precautions to protect your data:

• SSL encryption on our website

• Secure access to administrative systems

• Internal staff confidentiality agreements

• Limited access to customer databases

6. Your Rights

You have the right to:

• Request a copy of your personal data

• Correct or update inaccurate information

• Request deletion of your data (subject to service or legal obligations)

• Opt out of marketing messages at any time

To exercise these rights, email us at bunerexpressrh99@gmail.com

7. Cookies

Our website may use cookies to improve performance and analyze user activity. You can control cookie settings through your browser.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without company or guardian authorization. We do not knowingly collect data from minors.

9. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

📞 Contact Us

If you have any questions or privacy-related concerns, please contact us:

• 📧 Email: bunerexpressrh99@gmail.com

• 📱 Phone: +971-58 8847851 or +971-56 5603005